In an example of the repercussions that can occur due to problems within your data center, Ford Motor Company was forced to delay the release of October month-end sales reports due to a substation fire that knocked out power to the company’s on-site data center.
“While battery backups worked as intended to protect data saved in the system, the lack of full power resulted in the data center being shut down for most of Monday’s business day, and dealers were unable to report final-day sales,” the company reported in a statement.
Sales numbers were expected to have declined, and those expectations proved to be true when the numbers were released a day late, with an 11.9% decline vs. last October’s numbers vs. a 5.8% decline for the industry as a whole.
The problems piled additional unwelcome information on top of an existent bad news cycle. While there is nothing that suggests the fire and outage was a result of poor planning or execution on Ford’s part, it is a good example of the headaches that can result from even a properly managed data center outage.